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* Were you banned? ''Login on DMM and check''
 
* Were you banned? ''Login on DMM and check''
 
** Banned accounts see the '''cat error on API link, and black message on DMM'''
 
** Banned accounts see the '''cat error on API link, and black message on DMM'''
* Check if you have correct local time
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* '''CHECK IF YOU HAVE THE CORRECT LOCAL TIME '''(This is the most common problem)
 
** You do not need to be in JP timezone. As long as you are on your '''local timezone and have correct local computer time''', that is fine.
 
** You do not need to be in JP timezone. As long as you are on your '''local timezone and have correct local computer time''', that is fine.
 
* Are you using the latest Flash Player? ''Try to check for updates''
 
* Are you using the latest Flash Player? ''Try to check for updates''
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