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| Setup and Registration (PC) · Kancolle Android Version · Connection · Troubleshooting · Basic Gameplay · FAQ · Glossary |
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Registration
Future admirals must create an account on DMM. An English DMM account is fine, as players only need a VPN/ Proxy to connect to the game and enter the lottery. Check out the Proxy Connection guide for more information on how to do this. Please read the FAQ section before asking for help.
In recent attempts at acquiring a DMM account, there is a problem everytime someone tries to verify their e-mail. To solve this, first click the e-mail link to verify your account, then when the error page appears, copy the URL and paste it to a new tab and hit 'enter'. It should say that the verification is complete.
Lottery
Currently, the entry of new admirals is limited by lottery. The time of the entrance lottery is announced on the official Twitter account and occurs almost daily.
- English translations of the lottery information can be found on Himeuta Channel.
- If you're unable to participate in any of the lotteries, you can request help here.
For a video tutorial on the registration process, see:
Finding Lottery Info
Lottery Tweet
You need to look for a message on KanColle STAFF Twitter that's similar to this:
 @KanColle_STAFF |
[1] |
次回の「艦これ」新規着任サーバ開放は、【本日】実施致します！ 開放日時：【3/14(土曜日) 17:00】開放開始予定 |
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- The first line is usually a greeting and intro statement.
- The usual second line: 開放日時 is the date and time
- 【3/14(土曜日) 17:00】 means March 14 (Saturday) 17:00 (JST)
- The usual third line: 開放方式 is the method of entry
- 【抽選】 means Lottery
- 【無抽選着任モード】 means there's no lottery! (rare)
- The usual fourth line: 開放規模 is the number of players that can enter today
- 【約10,000名】 means around 10,000 slots for new players
Other Announcements
If the lottery time for the specific day is not yet available, you will need to look for something similar to this:
| @KanColle_STAFF |
[2] |
次回の「艦これ」新規着任サーバ開放は、明後日【3/14】に実施予定です。 開放日時：【3/14(土曜日)】開放予定 |
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- 朝 = morning
- 昼 = afternoon
- 夕方 = evening
- 夜 = night
- 調整中 = Time adjustment in progress
Entering the Lottery
Navigate to the game website at the specified time to enter the lottery.
Here are tips from the staff to facilitate your lottery attempt:
- Before connecting to the site, clear your browser cache.
- Set your PC timezone to JST (UTC+09:00. 5 minutes time deviation is fine).
- Set your browser cache to at least 1024MB (not mandatory, but recommended).
- Windows Chrome: create another shortcut to Chrome (go to the program folder) and append its "Target" path (right click > Properties) with this at the end:
chrome.exe" --disk-cache-size=1073741824
- Mac Chrome: create a .command file with the following command (Replace /Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome with your app location):
- Windows Chrome: create another shortcut to Chrome (go to the program folder) and append its "Target" path (right click > Properties) with this at the end:
#!/bin/sh /Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome --disk-cache-size=1073741824 &
- Remember to close your Chrome browser (Mac users must make sure it has quit) before restarting if you are changing your disk cache size.
- To verify the current disk cache size of your Chrome browser, go to this address:
- chrome://net-internals/#httpCache
- Look for Max size. It should now be 1073741824.
- Once you reach the cat waiting screen (refer to top-left image below), refresh at the interval specified in each lottery post (Example, listing 3-5 minutes as the advised refresh interval); if none is provided, every 5-10 minutes is recommended.
- 5分 (5 minutes); 10分 (10 minutes).
You made it into the lottery! Keep refreshing every 5~10 minutes.
You have won a place. Click on a server with a green/blue bar.
Servers are full; you missed the lottery. Please try again next time.
You did not get into the lottery. Please try again next time.
A network error has occurred.
Game/site is in maintenance.
An error has occurred.
FAQ
Are there people who are willing to help newbies who is unable to enter the lottery?
- Check Kancolle forum for lottery help as there are people out there who will help make an account for those who did not manage to get in.
Help! I'm getting a B-001 error when attempting to register!
- Try a different VPN.
- Clear your cache.
- This can also be fixed by visiting the English website without a VPN by logging in there and then turning on your VPN to visit the Japanese website.
This page is not available in your area.
- Connect to a VPN before opening KanColle.
- Refresh the page. (It's just a false error from DMM)
I got (or stuck) into the lottery process, although the lottery hasn't started/has ended already.
- Set your timezone to Japan/JST.
When I connected to the game all the servers were full, what do I do?
- You missed the lottery process. Follow the lottery process to get into the game, and if you fail, try again in another lottery.
NOTE: If you receive the screen with the servers list and they appear full you may still have gotten a place; click on all the servers to make sure. Only servers showing "満" are actually full.
What time does the Lottery start?
- Check the official twitter for the exact time by looking through the lottery info .
Why is it so hard to get in? I have been trying for a few days!
- You are competing with thousands of other users for spots. Keep trying and don't give up hope.
- Don't be impatient and refresh more often than recommended, as it will lower your chances.
Do I have to do this every time I want to play?
- No, you only have to win the lottery once.